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Egencia Adds Hotel Chat and Package Booking Features to its Business Travel Platform
Egencia, Expedia Groupthe business travel arm of, is rolling out updates to its platform that benefit both business travelers and companies. In what it touts as an “industry first feature,” Egencia launched Hotel Conversations, which enables two-way conversations between travelers and hoteliers. Using the Egencia app, travelers can ask questions about hotels, confirm plans or …
TUI Group turns to online reservations as it revamps its business
Skift take It turns out that TUI is not immune to the challenges facing the rest of the European travel market. Patrick Whyte, Skift European travel company TUI Group has spent the last few years moving away from its past as a tour operator, and looking at its latest financial results, it’s easy to see …
Two hotel professionals argue over no-reservation policy
It’s always the way to go, go against the grain and you’re going to get people to complain that things were better as they were, and restaurants that don’t enforce a reservation policy are no different. . Truly popularized only in the past decade or so, some people think this position of trust means more …