FCM revamps its travel platform | Weekly TTR

SINGAPORE, November 9, 2021: Global travel management company FCM invites business travel managers to preview its new proprietary platform.

The latest initiative reflects the company’s accelerated investment in next-generation technology to meet the future needs of a multinational customer base that spans more than 100 countries. After a successful and productive test phase, demos are now offered to potential customers.

“The world has changed, and so have the challenges our customers face. With geographically dispersed operations and a remote workforce being the new normal, our travel management solution has been uniquely designed for the digitally savvy workforce, offering a powerful suite of digital tools and charts. that gives travel managers, organizers and travelers firm control, ”said FCM Managing Director Marcus Eklund,“ We ​​are delighted to provide the global business travel community with a first look at our proprietary platform while showcasing some of its many innovative features. ”

Over the past two years, FCM has worked with a cross-section of clients from different industries and varying sizes and budgets, collecting feedback to help shape the new travel platform. This has resulted in a smooth user experience providing overall consistency where needed while providing a higher level of choice and flexibility that revolves around their individual needs.

“While it was important to identify and resolve current issues, it was even more essential to sustain our offerings by anticipating and delivering the most adaptable business travel technology on the market. It has really been a collaborative effort, ”added Eklund.

FCM is keeping specific details of the full capabilities of the new omnichannel platform secret; However, those who sign up to receive an early demo will have a realistic expectation of what to come when it debuts early next year.

At the heart of the platform is an informative landing page showing an instant overview of key information such as upcoming trips, as well as live updates, notifications and changes to reservations. The user interface has also been specially designed to facilitate seamless navigation between an array of impressive features and tools.

As an open platform, FCM’s signature “plug and play” flexibility remains at the forefront. Customers will have the flexibility to choose from a number of integrations to meet their multinational and local needs, such as selection of booking tools, spend providers, and care providers. At the same time, the introduction of a single approval flow brings together multiple online reservation tools, offline reservations, and even multiple marketplaces into a cohesive and streamlined approval experience.

The new FCM platform is already being tested with a growing number of global customers, and it is expected that new customers will have access to it from early 2022. Those interested in a demo can book here.

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