The Singapore-developed BlackBook integrated travel management platform, which “seeks to solve travelers’ problems”, will be available worldwide by December 2019.
Offering the largest hotel inventory of over 1.8 million hotel listings, BlackBook will offer travel planning and management features and a host of travel-related services that will be available soon.
Thanks to its multi-source travel engine, BlackBook says travelers will be able to book hotel stays at very competitive rates through the platform’s price benchmarking service which sifts 9.5 million. research points per day, which makes it “ideal for deal hunters looking for the best prices”. . The system is also able to sift through price disparities over hotel details, a long-standing issue facing the travel industry.
Additionally, BlackBook users won’t need to search for separate third-party reviews on shortlisted hotels, as the engine integrates reviews from multiple sources, making it easier for users to search and make their final selection.
âIt was important for us to be able to provide clarity when we aggregate information from various travel providers and engines with varying categorical differences – such as calling rooms with different names – and to do so in our efforts to deduplication without losing data integrity. BlackBook Uno, the backbone of our application, allows us to do this, ensuring that it doesn’t matter who we source from, large global distributors or small territorial suppliers, or how categorized their inventory is, âsaid Ravinder Namboori, CTO of BlackBook. .
The platform also offers a rewards program that gives travelers greater flexibility, as they can use the points accumulated from bookings at multiple hotels or chains to compensate for their next stay, pay for a drink at the hotel lounge, or convert them directly to cash.
âHaving worked in the hospitality industry for several decades, I have noticed a gap in terms of rewards and travelers find themselves either locked into other exclusive programs or given rewards that are mostly inaccessible by a vast majority of the public. It can be very rigid, âsaid Iqbal Jumabhoy, CEO and founder of BlackBook.
He added, âFrom what we know from the industry, 17% of top airline travelers and 24% of member hotels are linked to more than one loyalty program. This means that points are trapped in various loyalty programs at all times, which can be a plague for travelers, especially when those programs restrict travelers to using points within a single hotel group. BlackBook was developed to set the bar just for rewards and to deliver a unique suite experience like no other.