The health insurer in a new partnership to simplify online reservations for doctor’s appointments


VitalityHealth has partnered with the Doctify online review and booking platform.

VitalityHealth is the first health insurer to partner with Doctify. He is using his platform to develop “Vitality Specialist Finder powered by Doctify,” a website that allows members to search for physicians by specialty, rank and location.

Patients will also be able to book appointments on the site 24 hours a day, as well as publicly assess and evaluate doctors, which would be a first in the UK.

The new service is currently being rolled out to members and will be fully launched with direct member access to clinicians later this year.

Dr Ali Hasan, Director of Clinical Operations at VitalityHealth, said: “We are delighted to be the first health insurer to partner with Doctify. Doctify is a great partner for us.

“Founded by two physicians, they impressed us with how close their vision in this space is to ours – the technology to enable patients to help them find the right care for them, the first time, quickly and comfortably.

“We know that finding the right consultant can sometimes be very confusing for members. Our range of options – our clinician and healthcare panels, our specialist researcher and healthcare associates – help make travel much easier for our members.

Brian Walters, Director of Regency Health, a Cheltenham-based medical insurance broker, added, “This is an excellent development that will allow VitalityHealth members to make more informed choices about their health care.

“The Doctify service, with its patient reviews and online booking capability, is a perfect fit for VitalityHealth, which continues to refine its proposition in order to remain at the forefront of the private medical insurance market.

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