Travel Advisory on Launch of AU Trusted Travel Platform for COVID-19 Certificate Verification for Zimbabwe – Africa CDC

The government of Zimbabwe has taken note of the growing prospect of another wave of the COVID-19 cycle in the region. Such a wave could be made worse by the circulation of dangerous new variants from overseas. Zimbabwe, like most countries, has tried to minimize the risk of importing disease early in the pandemic by requiring international travelers to produce proof of a negative COVID-19 test at points of entry . However, as the risk increases, the critical need to strengthen the system and harmonize cross-border COVID-19 requirements also increases, thus ensuring the integrity of the certificates presented.

Therefore, the African Union, Africa CDC and other partners, working with PanaBIOS as technical leads, introduced the Trusted Travel Initiative to help AU Member States harmonize and improve their current health screening systems. Trusted Travel offers an online digital platform for verification and authentication of COVID-19 test results based on a collaborative effort across a network of participating COVID-19 testing labs and port health authorities. This platform enables the detection of counterfeit travel documents and also improves cross-border collaboration and confidence in COVID-19 results from other countries. This platform further provides updated information on entry requirements and travel restrictions for participating states.

The Ministry of Health is therefore pleased to announce the launch of the Trusted Travel Platform in Zimbabwe. We are convinced that this platform will facilitate the movement of travelers entering and leaving the country.
In order to facilitate the use of this platform, the following tips are provided:

  1. Passengers intending to undertake international travel should report to one of our Trusted Travel accredited laboratories for a COVID-19 polymerase chain reaction (PCR) test.
    Currently, the accredited laboratories are:
    a. Matebeleland South
    I. Beit Bridge District Hospital
    ii. Gwanda Provincial Hospital
    b. Matebeleland North
    I. Lupan Hospital
    ii. Victoria Falls bio express lab
    vs. Midlands
    I. Gweru Provincial Hospital
    D. Masvingo
    I. Masvingo Provincial Hospital
    ii. Collin Saunders Memorial Hospital
    iii. Gutu Missionary Hospital
    e. Mashonaland west
    I. Chinhoyi Provincial Hospital
    F. Mashonaland East
    I. Provincial Hospital of Marondera
    g. Mashonaland Center
    I. Bindura Provincial Hospital
    h. Manicaland
    I. Victoria Chitepo Provincial Hospital
    I. Harare
    I. Bio Express Laboratories (PVT)
    iii. Lancet Clinical Laboratories
    iv. National reference laboratory in microbiology
    v. National TB reference laboratory
    vi. Parirenyatwa Central Hospital
    vii. Sally Mugabe Central Hospital
    viii United Nations Clinic
    j. Bulawayo
    I. United Bulawayo Hospital Laboratory
    ii. Mpilo hospital laboratory
    k. Chitungwiza
    I. Chitungwiza Central Hospital
  2. Newly accredited laboratories can be found by visiting the Trusted Travel portal and creating an account at To find accredited laboratories, travelers must indicate their current origin and intended destination.
  3. When a test has been performed, the lab generates a Trusted Travel Test (TT) code that can be verified by airlines and port health authorities to confirm that the test is from an accredited lab.
  4. Travelers will then receive an SMS from PanaBios and an email from the test lab with a link that will allow the traveler to create an account on and access the Trusted Travel Test Code (TT). Travelers should ensure when creating an account to access results reported by the lab that they are using the same email address and phone number that they gave to the lab.
  5. If the test results issued meet all requirements set by Zimbabwe and the country of destination (e.g. validity period or type of test), a travel code (TC) will be issued to the online traveler for presentation. airlines and port health authorities.
  6. While the TT code confirms that a test has been performed by an accredited laboratory, the TC provides further evidence that the test performed is still valid at the time of travel, as results may expire and regulations may change at any time at any time. as the pandemic evolves.
  7. When travelers present themselves at their port of departure or arrival, the port health authorities will use the customs clearance code (TC) provided to verify that their results meet all other requirements beyond having been issued by a laboratory. accredited.
  8. Incoming travelers with lab results not compliant with Trusted Travel will need to upload a copy of their results to the Global Haven system ( for authentication. Uploading forged documents will compromise the ability to travel the world.
    Travelers having difficulty using the Trusted Travel and Global Haven systems are assured of technical support if they email [email protected]
    The Trusted Travel Platform will be fully available for use from August 1, 2021. From August 7, 2021, only COVID-19 certificates obtained on the Trusted Travel Platform or verified on Global Haven systems will be valid for release. or entry into Zimbabwe.

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