Zimbabwe: Travel advisory on the launch of the AU Trusted Travel Platform for verification of Covid-19 certificates for Zimbabwe

The government of Zimbabwe has taken note of the growing prospect of a new wave of the COVID-19 cycle in the region. Such a wave could be aggravated by the circulation of dangerous new variants from overseas. Zimbabwe, like most countries, tried to minimize the risk of disease importation from the start of the pandemic by requiring international travelers to produce proof of a negative COVID-19 test at points of entry. . However, as the risk increases, so does the critical need to strengthen the system and harmonize cross-border COVID-19 requirements, thereby ensuring the integrity of the certificates presented.

Therefore, the African Union, Africa CDC and other partners, in collaboration with PanaBIOS as technical leads, have introduced the Trusted Travel Initiative to support AU Member States in harmonizing and improving their systems. current health screenings. Trusted Travel offers an online digital platform for verification and authentication of COVID -19 test results based on a collaborative effort across a network of participating COVID-19 testing laboratories and Port Health Authorities. This platform enables the detection of counterfeit travel documents and also improves cross-border collaboration and confidence in COVID-19 results from other countries. This platform further provides up-to-date information on entry requirements and travel restrictions for participating states.

The Ministry of Health is therefore pleased to announce the launch of the Trusted Travel Platform in Zimbabwe. We are convinced that this platform will facilitate the movement of travelers entering and leaving the country.

In order to facilitate the use of this platform, the following tips are provided:

Passengers intending to undertake international travel should present themselves to one of our Trusted Travel accredited laboratories for a Polymerase Chain Reaction (PCR) COVID-19 test.

Currently the accredited laboratories are:

a. Matebeleland South

I. Beit Bridge District Hospital

ii. Gwanda Provincial Hospital

b. Matebeleland North

I. Lupane Hospital

ii. Victoria Falls Express Bio Lab

vs. Midlands

I. Gweru Provincial Hospital

D. Masvingo

I. Masvingo Provincial Hospital

ii. Collin Saunders Memorial Hospital

iii. Gutu Mission Hospital

e. West Mashonaland

I. Chinhoyi Provincial Hospital

F. Mashonaland East

I. Marondera Provincial Hospital

g. Central Mashonaland

I. Bindura Provincial Hospital

h. Manicaland

I. Victoria Chitepo Provincial Hospital

I. Harare

I. Bio Express Laboratories (PVT)


iii. Lancet Clinical Laboratories

iv. National reference laboratory in microbiology

v. National TB Reference Laboratory

vi. Parirenyatwa Central Hospital

vii. Sally Mugabe Central Hospital

viii. United Nations Clinic

J. Bulawayo

I. United Bulawayo Hospital Laboratory

ii. Mpilo hospital laboratory

k. Chitungwiza

I. Chitungwiza Central Hospital

Newly accredited labs can be found by visiting the Trusted Travel portal and creating an account at trustedtravel.panabios.org. To find accredited labs, travelers must indicate their current origin and intended destination.

When a test has been performed, the lab generates a Trusted Travel Test (TT) code that can be checked by airlines and port health authorities to confirm that the test came from an accredited lab.

Travelers will then receive an SMS from PanaBios and an email from the test lab with a link that will allow the traveler to create an account ontrustedtravel.panabios.org and access the Trusted Travel Test Code (TT). Travelers should ensure when creating an account to access results reported by the lab that they are using the same email address and phone number that they provided to the lab.

If the test results issued meet all requirements set by Zimbabwe and the country of destination (e.g. period of validity or type of test), a Travel Code (TC) will be issued to the online traveler for presentation airlines and port health authorities.

While the TT code confirms that a test has been performed by an accredited laboratory, the TC provides additional evidence that the test performed is still valid at the time of travel, as results may expire and regulations may change at any time at as the pandemic evolves.

When travelers report to their port of departure or arrival, port health officials will use the clearance code (TC) provided to verify that their results meet all other requirements in addition to being issued by an accredited laboratory.

Inbound travelers with results from labs that do not meet trusted travel standards will need to upload a copy of their results to the Global Haven system (www.globalhaven.org) for authentication. Uploading falsified documents will compromise the ability to travel the world.

Travelers having difficulty using the Trusted Travel and Global Haven systems are assured of technical assistance if they email [email protected]

The Trusted Travel Platform will be fully available starting August 1, 2021. Starting August 7, 2021, only COVID-19 certificates obtained on the Trusted Travel Platform or verified on Global Haven systems will be valid for exit or entry into Zimbabwe.

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